1. Opportunities
and Challenges ……………………………………………………….8
Indian companies continue to grow and excel in some of the
world’s worst logistics infrastructures. Imagine what
would happen if these companies were to start off on the
same level of infrastructure as many others in Asia. Well,
that’s exactly what’s about to happen as the
Indian supply chain management industry gets ready to take
on the future
2. Metrics and Measurement………………………………………………………...…………25
There’s a strong feeling that things are moving in
the right direction for the logistics industry in India.
But the problem is to come up with the right paradigm that
will help assess the industry’s growth on a real-time
basis
3. Supply Chain Surveys……………………………………………………………………….34
The devil’s in the details. And biggies like HLL,
Maruti Udyog and Asian Paints have already factored this
in their operations. Almost every company that ETIG studied,
listed the transition phase from functional silos to matrix
and process set-ups as the most difficult to handle. Things
have improved five years after the SCM boom started
4. SCM Practices in User Companies …………………………………………………….52
SCM. That’s the new word buzzing in the corporate
corridors. It is triggering a wave of innovative practices
across companies and industries, bringing about a catalytic
change in the way Indian companies handle their day-to-day
operations. India Inc looks all charged up to face the challenges
for a brighter future
5. Vendor/Service Providers ……………………………………………………………….83
Well, that could be the refrain for buyers of logistic services
in India. Things are far from perfect -- whether it’s
the pricing, range or quality of services offered. But there
are some enterprising players who have taken the lead in
setting global standards in the service providers industry
in India. There’s scope for much more
6. Expert Speak ………………………………………………………………………113
There are some stories that are best narrated by those who
make them. So here are a few first person accounts of some
of the pathbreakers in the SCM industry in India. They give
you a low down on the frontier moves in the industry
7. Indian Infrastructure
……………………………………………………………………….134
Things are moving at a better speed across road, water and
air. And private participation is definitely changing the
way things operate in India. Perhaps that’s the way
to go if we want to break free of the infrastructure-related
bottlenecks which routinely bog down SCM operations in the
country
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