ET Intelligence Privacy Policy


Bennett, Coleman & Co. Ltd ("we", "us", "our", "BCCL ","Company") values the trust placed in us by data subject ("you", "your", "user", "subscriber") and therefore, we follow the highest standards of privacy guidelines to protect the information shared by you with us.

This Privacy Policy describes the usage of information provided or collected, disclosed or transferred of your information by Bennett Coleman & Co. Ltd (hereinafter referred to as "BCCL") and/ or its subsidiary (ies) and / or affiliate(s)(collectively referred to as the "Company"), which operates various websites/ mobile applications & other services including but not limited to delivery of information and content via any mobile or internet connected device or otherwise (collectively the "Services").We follow this privacy policy in accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain services or regions. www.etintelligence.com is the registered domain and official website of ET Intelligence, a BCCL Group Company.

Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our website or applications like social media login (for e.g. facebook, google+ etc.) the information we collect is through those third-party sites linked with our websites and applications and is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform's privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our websites or applications. Please also keep in observance that our websites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our websites or applications to read the privacy policies of other sites they may collect your personal information.

All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use.

This Privacy Policy should be read in conjunction and together with the Terms of Use applicable to the BCCL services you are using.

User Consent
By using BCCL website and its services (for example, when you visit our website and read news or browse through various other portions of our websites or register via social media or via the registration form), you agree to provide consent to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further operations.

What data is collected


Collection and Use of Personal Information
'Personal Information' or 'PII' is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual's name, postal address, email address, mobile number and any other identifier indicating to that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.

The Company respects the privacy of the users of the Services they use and is committed to reasonably protect it in all respects. The information about the user as collected by the Company are:
  a) Information supplied by users
  b) Information automatically tracked while navigation
  c) Inferred information through usage and log data
  d) Information collected from any other sources (like third party providers or social media platforms)

A. Information collected at the time of registration

When you register on the website or applications for the service, we ask that you provide basic personal information from you to continue to interact with you and to continue providing you the Services. Information that we collect incudes -
  • Name
  • Phone Number
  • Email Address
  • Home address
  • Date of Birth
  • Bank Details
  • Passwords


    • Subscription or paid service data:
    When you chose any subscription or paid service, we or our payment gateway provider may collect your personal information such as address or billing information, including your credit/debit card number and expiration date etc. The subscriptions or paid Services may be on auto renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your subscription before the end of the subscription term or contact us on our support e-mail.

    Information you provide to us voluntarily:
    We may collect additional information at other times, including but not limited to, when you provide feedback to BCCL or you change your content or email preferences, respond to a survey, or communicate with us.

        B. Information automatically collected while browsing/navigating through the website

    Cookies
    To improve the responsiveness of the "website" for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the identified computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. We receive and store certain types of information whenever you interact with us via the website. The detailed cookie policy is located at https://www.etintelligence.com

        C. Inferred Information through usage and log data

    We may track certain information about you based upon your behaviour on using BCCL services. We use this information for conducting internal research on our users' demographics, devices, interests, and behaviour to better understand, protect and serve our users. We may also collect Your Information to track user behaviour and preferences for internal analytics and research. We may also use your information
        i. To evaluate your interest for various genres of content, services, offers;
        ii. To perform analytics and conduct customer research, to determine your interest, for identifying content         that generate sales and to analyse traffic patterns.

    If you choose to post messages on social media accounts, message boards, or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

    The above information may also be captured by keeping cookies on our websites by our affiliates for the purposes mentioned above

    If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our services, we may collect and store such information.

        D. Clear GIFs

    We may use "clear GIFs" (Web Beacons) to track the online usage patterns of our Users in an anonymous manner, without personally identifying the User. We may also use clear GIFs in HTML-based emails sent to our Users to track which emails are opened by recipients. We use this information to inter-alia deliver our web pages to you upon request, to tailor our Sites or Service to the interests of our users, to measure traffic within our Sites to improve the quality, functionality and interactivity of our Sites and let advertisers know the geographic locations from where our Users come without personally identifying the Users.

        E. Information we collect from third parties

    Demographic and purchase information
    We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use Google Analytics, among others, to track the user behaviour on our website. Google Analytics specifically has been able to support display advertising towards helping us gain understanding of our users' Demographics and Interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us.

    How collected data is used


    Purposes and Lawfulness of processing
    We will only collect and process personal data about you where we have lawful basis. Lawful basis on which we would process your personal information includes obtaining explicit consent from you or processing for "legitimate interests" where processing is necessary by us to provide you with services (For e.g. processing your information by our group companies/affiliates).
    We use information to provide, analyse, administer, enhance and personalize our service and marketing efforts, to process your registration, to provide you services, and to communicate with you related to below mentioned points. For example, we use information to:
  • Communicate with you concerning our service (for example by email, push notifications), so that we can     send you news about BCCL, details about new features and content available on the BCCL     Services,promotional announcements, and surveys, and to assist you with operational requests such as     password reset requests.
  • Notify you about changes in terms of service or privacy policy
  • Allow you to participate in interactive features offered through our Services
  • Sharing with our customer support team to resolve your queries/concerns related to your rights or services     provided to you

    • Information use by the company
    The Information supplied by you enables us to improve our services and provide you the most user-friendly experience(s). In some cases for e.g. provision of certain service(s) or utility (ies), we may require your contact information as well. All required information is service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Services (including advertising) and for developing new services.

    Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc. Any posted/uploaded/conveyed/communication by users on the public sections of the "application/websites" becomes published content and is not considered personally identifiable information subject to this Privacy Policy.

    In case you choose to decline to submit personally identifiable information on the application/websites, we may not be able to provide certain services on the application/websites to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.

    When you register with our Services, we may contact you from time to time about updating your personal information to provide you features that we believe may benefit / interest you.

    How collected data is shared


    Information sharing to third parties
    The Company shares your information with any third parties without obtaining the prior consent of User in the following limited circumstances:
    a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
    b) The Company proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

    Your Controls and Choices
    For any of the below request you may send us an e-mail to our support team

    User control over collected data


    A. Accessing and Rectifying your personal information
    When you use the Services (website or any of its sub sites), we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible. We have provided the user an option to correct/update his personal information on their own by clicking on 'Edit My Profile' settings post login and then they may update their information.

    B. Data Portability
    You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format; wherever feasible. You may send your request by sending an e-mail to our support team

    C. Data Retention and Erasure
    We retain your personal information as long as necessary for us to provide services to you or you ask us to not retain your data. If you no longer want us to use your information then you can request that we erase your personal information and close your BCCL account by sending an e-mail to our support team. Please note that if you request for the erasure of your personal information;
    i. We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a BCCL account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.
    ii. We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
    iii. Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the BCCL, even after your account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
    iv. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

    D. Withdrawing Consent and Restriction of Processing
    For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information. Withdrawing consent in certain scenario may also render our service unavailable to you.

    E. Complaints
    You can write to us in case of any grievance or compliant at the support e-mail address. If you have any complaints regarding processing of your personal information you may contact our data protection officer or our grievance officer at the below mentioned e-mail address. You have the right to complaint about the data processing activities carried out by BCCL before the competent data protection authorities.

    F. Objection to Processing
    Where your personal information is processed for direct marketing purposes or any contests or promotions or other services, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an e-mail to us

    Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact us at the below mentioned e-mail address.

    Children's Privacy
    BCCL is not intentionally designed for or directed at persons less than 18 years of age. BCCL does not knowingly permit any person who is under 18 years of age to register with the services or to provide any other personally identifying information. If BCCL becomes aware that any personally identifiable information of persons less than 18 years of age has been collected on BCCL Services without verified parental consent, then BCCL will take the appropriate steps to delete any such information and notify the parent.

    However, we consider it the responsibility of parents to monitor their children's use of our services. Nevertheless, it is our policy not to collect and process any personal information from children below 18 years of age or offer to send any promotional materials to persons in that category. BCCL does not seek or intend to seek or receive any personal information from children. Should a parent or guardian have reasons to believe that a minor has provided BCCL with personal information without their prior consent, please contact our customer support team to ensure that the personal information is removed from the BCCL services

    Security and compliance with laws: How we protect your personal data


    We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on the Site is securely stored within the BCCL controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. If you know or have reason to believe that your BCCL account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.

    Changes to privacy notice


    The internet is an ever evolving medium. We may alter our privacy policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Privacy Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the "Site". Your use of the Site or services offered through the Site after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Privacy Policy periodically on the "Site") to ensure that you are aware of the latest version.

    Resolving privacy issues


    Support
    If you require any information or clarification regarding the use of your personal information or this privacy policy or grievances with respect to use of your personal information, please email us at etigadmin@timesgroup.com

    Complaints
    If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please contact us on our support e-mail id etigadmin@timesgroup.com.

    Redressal Mechanism
    Any complaints, abuse or concerns with regards to the processing of information provided by you or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via email signed with the electronic signature to etigadmin@timesgroup.com

    Mr. Rathina Sabapathy / Mr.Shailesh Kadam
    The Economic Times Intelligence Group
    Times of India Building Suburban Press,
    Dr D N Road, Fort,
    Mumbai- 400 001, India
    Ph: 91-22-2273 5221

    We request you to please provide the following information in your complaint:-
    a) Identification of the information provided by you;
    b) Clear statement as to whether the information is personal information or sensitive personal information;
    c) Your address, telephone number or e-mail address;
    d) A statement that you have a good-faith belief that the information has been processed incorrectly or disclosed without authorization, as the case may be;
    e) A statement, under penalty of perjury, that the information in the notice is accurate, and that the information being complained about belongs to you;
    f) You may also contact us in case you have any questions / suggestions about the Privacy Policy using the contact information mentioned above.

    BCCL shall not be responsible for any communication, if addressed, to any non-designated person in this regard.

    Cookie Policy
    BCCL Group ("we", "us", "BCCL") understands that your privacy is important to data subject ("you", "your", "user", "subscriber") and we are committed for being transparent about the technologies we use. This Cookie Policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit BCCL website or application that posts a link to this Policy (collectively, "the Sites"). This Cookie Policy should be read together with our Privacy Policy and Terms of Use.

    What are cookies and Other Tracking Technologies?
    A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another. The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our websites. This allows our websites to recognize your device from those of other users of the websites. The information provided below about cookies also applies to these other tracking technologies.

    How do our sites use cookies and other tracking technologies?
    We use cookies to collect and store information when you access our website and use other BCCL services. We use cookies for various purposes such as:
  • To provide you BCCL Services
  • To provide non-personalized or personalized advertisements
  • To identify your location
  • To identify your browser and device.
  • For analytics and research
    • Measure and analyze the audience for each page in order to subsequently improve the ergonomics, browsing, or visibility of content;

    Measure the reliability of Website by analyzing the number of visits to its pages in real time, and offer varied ads that are adapted to users' areas of interest;

    Cookies may also be saved by social media tools if you use these functionalities (e.g. Facebook, Twitter).

    Type of Cookies

    "First party Cookies" these are the cookies that belong to us and which we place on your device or are those set by a website that is being visited by the user at the time (e.g., cookies placed by BCCL Group).

    DomainCookie NameExpirationDescription
    etintelligence.comUsername-Username is stored in the cookie. So that username is not required to enter it again while logging into the site

    We use the following types of cookies:

    Persistent Cookies. We use persistent cookies to improve your experience of using the sites. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you visit the site.

    Session Cookies. Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage as described above.

    You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Sites. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will check if Cookies can be captured when you direct your browser to our Sites.

    The data collected by the websites and/or through cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above. In any event, such information will be kept in our database until we get explicit consent from you to remove all the stored cookies.

    We categorize cookies as follows:

    Strictly Necessary/Technical

    These Cookies are necessary to allow us to operate our Sites so you may access them as you have requested. These Cookies, for example, let us recognize that you have created an account and have logged in/out to access Site content. They also include Cookies that enable us to remember your previous actions within the same browsing session and secure our Sites.

    Analytical/Performance

    These Cookies are used by us or third-party service providers to analyse how the Sites are used and how they are performing. For example, these Cookies track what content are most frequently visited, watch history and from what locations our visitors come from. If you subscribe to a newsletter or otherwise register with the Sites, these Cookies may be correlated to you. These Cookies include, for example, Google Analytics cookies, Comscore cookies.

    Functionality

    These Cookies let us operate the Sites in accordance with the choices you make. These Cookies permit us to "remember" you in-between visits. For instance, we will recognize your user name and remember how you customized the Sites and services, for example by adjusting text size, fonts, languages and other parts of web pages that are alterable, and provide you with the same customizations during future visits.

    Targeting or Advertising Cookies.

    These cookies are used to deliver content that is more relevant to you and your interests. They are also used to deliver targeted advertising or limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns on BCCL Group and other websites. They remember that you have visited one of our websites and this information is shared with other parties, including advertisers and our agencies. These cookies may also be linked to site functionality provided by third-parties such as Google DFP and Affinity.

    Do these cookies collect personal data/identify me?
    Most types of these cookies track consumers via their Device ID or IP address therefore they may collect personal data.

    Based on the type of cookies used by the relevant third-party, the information these cookies collect may include personal data but they would not be able to directly identify you as an individual or have any of your personal information such as Name, E-mail id or mobile number

    Managing advertising cookies
    Please note that if you want to opt out from receiving targeted advertising, this does not mean that you will receive less advertising when you use our Website. This just means that the advertising you see will not be as customised to you.

    However if you still want to switch off third-party advertising cookies, you can turn do this by visiting the Internet Advertising Bureau's consumer advice site, Youronlinechoices.com This will give you a list of all cookies that are currently set on your device and how to opt out of each of them.

    For more information about and to opt out of interest based ads from many ad networks, go to:

  • European Union: www.youronlinechoices.eu
    • How do I refuse or withdraw my consent to the use of Cookies?
    If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser 'help' / 'tool' or 'edit' section for cookie settings w.r.t your browser that may be Google Chrome, Safari, Mozilla Firefox etc.

    Please note that if your browser setting is already setup to block all Cookies (including strictly necessary Cookies) you may not be able to access or use all or parts or functionalities of our Sites.

    If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Sites from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.

    For more information on the development of user-profiles and the use of targeting/advertising Cookies, please see www.youronlinechoices.eu if you are located in Europe or www.aboutads.info/choices if in the United States.